Terms of service
Terms of service
1. About these terms
Tail & Tarmac operates this online store. These Terms of Service apply when you use the website or place an order. Please read them together with our Shipping Policy, Returns and Refunds Policy, and Privacy Policy.
2. Using the store
You must be legally able to enter into a purchase agreement, or use the store with the permission and supervision of someone who is. Provide accurate contact, delivery, and payment information. Do not use the website for fraud, unlawful activity, unauthorized access, or interference with the store or other users.
3. Products and fit
Read the selected product's description, dimensions, options, care guidance, and intended use before ordering. Colors may look different across screens. Product photographs may show a particular color or configuration; the options shown in your order determine the variant purchased.
Vehicle covers and travel accessories do not replace proper pet supervision or a suitable vehicle restraint. Follow the guidance supplied with each product. A product is not represented as crash-tested unless its listing expressly states that it is.
4. Prices and payment
Prices are displayed in U.S. dollars. Applicable taxes and shipping charges are shown at checkout before you place your order. Payment must be accepted before an order can be fulfilled. Prices and availability may change for future orders.
5. Orders and availability
An order confirmation acknowledges receipt of your order. Orders remain subject to payment authorization and product availability. If an item is unavailable or an order contains a material pricing or listing error, we will contact you with the available options before proceeding. If we cancel an order after payment, we will refund the amount paid for the canceled items and any associated shipping charge.
6. Delivery and order changes
Processing, shipping charges, delivery estimates, tracking, and split shipments are explained in our Shipping Policy. Delivery dates are estimates unless a specific guarantee is expressly stated. Contact support@tailandtarmac.com promptly about address corrections or cancellation requests; changes may not be possible once fulfillment has started.
7. Returns and refunds
Returns, exchanges, damaged items, missing items, and refunds are handled under our Returns and Refunds Policy. Nothing in these terms removes rights that applicable consumer law gives you.
8. Website content
Website text, branding, photographs, and other content belong to Tail & Tarmac or their respective owners. You may use the website for personal shopping and related lawful purposes. Do not copy or reuse protected content for commercial purposes without permission.
9. Privacy and third-party services
Our Privacy Policy explains how personal information is handled. The store uses third-party services for functions such as checkout and payment processing. Your use of those services may also be subject to their applicable terms and privacy notices.
10. Updates
We may update website content and these terms. Updated terms apply prospectively from the date they are posted; they do not retroactively change the terms of an already accepted order without your agreement or a legal requirement.
11. Contact
Questions about these terms or an order can be sent to support@tailandtarmac.com. Support replies are typically sent within 1–2 business days.